ESPN Plays by Tiger’s Rules, CBS Doesn’t

AUTHOR: | IN: Sports PR | COMMENTS: 2 Comments |

In the most recent chapter of Tiger Woods’ public relations saga, the embattled golfer granted interviews Sunday to ESPN and the Golf Channel that were aired simultaneously.

The interviews were arranged by Woods’ new PR representation, Ari Fleischer Sports Communications, and included two unique and (most likely) unprecedented parameters that each network had to agree on in order to receive the tasty media treat.

Woods’ reps insisted that the interview last no longer than five minutes and could not be promoted or announced publicly until one hour prior to airing. The networks, it was reported, were allowed to choose who conducted the interviews and could ask any question they wanted. But the restrictions of interview length and interview promotion had to be adhered to.

So despite the provisions, ESPN and the Golf Channel’s communications’ bosses agreed to the interview.

CBS, however, who broadcasts many PGA TOUR events including the Masters (were Woods will make his dramatic return to golf in April), was also offered the Woods’ interview with same restrictions but declined  – reportedly deterred by the five minute rule.

So why would CBS balk at the time restriction and turn down the sure ratings hit while ESPN and the Golf Channel agreed to the rule and conducted the interview?

It’s understandable why Woods would insist on the five minute rule. He remains in the extremely awkward situation of attempting to re-enter public life. Woods is fighting to regain (as much as possible) his popularity among fans and sponsors while, at the same time, trying to put his embarrassing scandals and domestic issues behind him.

As a result, Woods has no choice but to deal with the media and make himself available, to some degree, for interviews and other media requests.

But knowing how thirsty the media is for any Tiger Woods news or stories, Woods’ PR reps cleverly leveraged that hysteria into some extremely beneficial treatment for their client. By requiring the interview to last no more than five minutes (a very short time frame for any interview), Woods’ PR reps were able to, in essence, control the topics and limit the airtime of Woods discussing his unfortunate events during the last four months.

The time restriction allowed Woods to glaze over the extremely sensitive questions from ESPN’s Tom Rinaldi and the Golf Channel’s Kelly Tilghman and drag out answers to questions he was more comfortable with – hence, running out the clock. The limited time also prevented the interviewers from pressing Woods to answer questions more thoroughly. They had to hurry to get their next question in.

So, again, why did CBS say no to Woods while ESPN and the Golf Channel said yes?

It comes down to standards. ESPN has built its empire by blending sports reporting with entertainment. The network has increasingly blurred the line between journalism and celebrity and does not hold itself to the same journalist rules and integrity of most reputable media outlets.

ESPN is not a true news media outlet. It’s entertainment that’s wrapped around the façade of sports reporting.

CBS, on the other hand, has different standards and interests. Both the network’s sports and news divisions incorporate very high journalist standards into its content. The network could not, in good faith, air an interview with Woods in the guise of true journalism when the resulting product would have been compromised.

Even though CBS would have scored very high ratings with a five minute Woods interview, the network maintained its credibility as a trusted news source and passed on the opportunity.

(The Golf Channel is a minor player in the sports media world and simply could not afford to pass up the Woods’ interview, regardless of the network’s journalistic standards.)

CBS should be applauded for its decision not to cater to Woods’ PR reps. A real and legitimate media outlet should never allow its subject to manipulate an interview.

A media interview is either true or not. There’s no in between.

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In the continuing Tiger Woods saga, I found it very interesting to see how the news media handled this Tiger Woods interview. I agree that Ari Fleischer made a very bold and impressive move by limiting the amount of time Tiger would be used in an interview. But, it was more intriguing to hear about the one-hour promotional limit placed on the airing of the interview.

For ESPN and the Golf Channel, the ratings they received are obviously off the charts. But, honestly, we learned no more than we already knew from the press conference that Woods held. The interview was basically a five-minute media appearance for Woods in which he gave in-depth answers such as, “It’s all in the police report.”

As a public relations student, I think it is extremely interesting to see how much of a chess match this business can be, especially when trying to restore a reputation. Though I’m sure Ari Fleischer wasn’t pleased with CBS not airing the interview, I still feel like it was a bold and very effective move by CBS not to take part in the interview. Though the ratings were good, CBS would obviously make up for that with coverage of the Masters.

Woods is continuing to play by his rules, just as he did before this mess. He letting the public know what he wants them to know. However, this interview is helping him ease his way back, as it is the next step in rehabbing his image. Woods clearly isn't as comfortable as he was before, and he obviously still has a lot of work to do. Like you said, it was difficult to ask follow up questions given the time constraints. This also helped avoid questions that dig deeper into his personal life, which we have no business of knowing about in the first place.

Overall, from the PR perspective it was a good move on Woods' part. Maybe not what everyone was looking for, but the controlled environment will be similar to the one he has at the Masters in a couple weeks. It may be a while, or we may never know all the details about this fiasco that have been left out of Woods' interviews and statements.